Based on public reviews and response behavior.
100 reviews over 323 days (about 9.4 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
49.9
Industry average 61.8
11.9 below average
Rating
3.35
Industry average 4.15
0.80 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 36% negative
Covering May 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.9 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
"Customer Support" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 78.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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