Based on public reviews and response behavior.
163 reviews over 4,368 days (about 1.1 per month). Busiest month: 28% of reviews. Languages: en 50%, de 17%, fr 10%.
Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026
Score
9.4
Industry average 63.5
54.1 below average
Rating
1.27
Industry average 4.23
2.96 below average
Reply rate
—
Industry average 39.7%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
11% of reviews positive, 88% negative
Covering August 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 85% negative and 0% neutral.
Share of theme mentions
Themes from the 163 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,447 ranked companies in Automotive & Mobility (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.817 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 9.4 sits in the bottom quarter of about 2,400 ranked Automotive & Mobility companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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