Based on public reviews and response behavior.
100 reviews over 288 days (about 11 per month). Busiest month: 26% of reviews. Languages: en 99%, es 1%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
73.2
Industry average 52.0
21.2 above average
Rating
4.47
Industry average 3.33
1.14 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering September 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 73.2 places the company in the top quarter of about 400 ranked Food & Dining companies (75th percentile: 61). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 77 mentions with a sentiment score of 88.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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