Based on public reviews and response behavior.
904 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 98%, unknown 2%.
Sports & Fitness average: score 64.1, rating 4.35 stars, reply rate 32.8%, over 1,085 ranked companies · benchmark 5 Nov 2026
Score
50.7
Industry average 64.1
13.4 below average
Rating
3.36
Industry average 4.35
0.99 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 48% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,085 ranked companies in Sports & Fitness (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.454 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.7 sits in the bottom quarter of about 1,100 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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