Based on public reviews and response behavior.
100 reviews over 2,404 days (about 1.3 per month). Busiest month: 39% of reviews. Languages: en 100%.
Sports & Fitness average: score 63.1, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 17 Oct 2026
Score
54.9
Industry average 63.1
8.3 below average
Rating
4.87
Industry average 4.32
0.55 above average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering January 2020 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 83.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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