Customereye

First Tech

Finance & Insurancewww.firsttechfed.com

Review data last updated .

Based on public reviews and response behavior.

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2,005 reviews over 3,705 days (about 16 per month). Busiest month: 25% of reviews. Languages: en 73%, us 25%, unknown 1%.

Overall Score

55/100
−54.6 vs. last month3.85 ★ average rating · 2,005 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#608of 1029
Top 59% · Mid Pack
#1 (best)#1029 (worst)
#606Peer
#607Peer
#608This company
#609Peer
#610Peer

83 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering August 2026 — 29 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 35% of reviews in this period, with 66% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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