Auto Parts & Accessorieswww.firestonecompleteautocare.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 435 days (about 7 per month). Busiest month: 14% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.5, rating 4.38 stars, reply rate 34.9%, over 937 ranked companies · benchmark 13 Oct 2026
Score
22.5
Industry average 61.5
39.0 below average
Rating
1.56
Industry average 4.38
2.82 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 71% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 937 ranked companies in Auto Parts & Accessories (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.399 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.307). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99