Customereye

Fire Risk Assessment (Scotland) Ltd

Construction & Industrialwww.fireriskassessmentservices.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,632 days (about 1.9 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

58/100
4.99 ★ average rating · 100 reviews
58/100 from 100 reviews over 14 months, moderate confidence.

Construction & Industrial average: score 66.0, rating 4.56 stars, reply rate 45.4%, over 1,926 ranked companies · benchmark 11 Oct 2026

Score

58.4

Industry average 66.0

7.6 below average

Rating

4.99

Industry average 4.56

0.43 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1295of 1926 ranked in Construction & Industrial
Top 67% · Mid Pack
#1 (best)#1926 (worst)
#1293Peer
#1294Peer
#1295This company
#1296Peer
#1297Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering January 2023 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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