Fireplace Remote Controls

Home & Living • United Stateswww.fireplaceremotecontrols.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−25.0 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#543of 675

Top 80% · Bottom Tier

#1 (best)#675 (worst)

#541Peer

#542Peer

#543This company

#544Peer

#545Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 29% negative

68%

positive

Positive68%
Neutral3%
Negative29%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.9%

Customer Support

18.2%

Onboarding

14.1%

Response Speed

13.5%

Product Quality

10.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 38.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.0%

4★

6.2%

3★

3.2%

2★

2.8%

1★

4.8%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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