Customereye

Farmgirl Flowers

Home & Living • United Stateswww.farmgirlflowers.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

51/100
−13.3 vs. last month4.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#428of 675
Top 63% · Mid Pack
#1 (best)#675 (worst)
#426Peer
#427Peer
#428This company
#429Peer
#430Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
32.3%
Product Quality
17.8%
Loyalty
13.9%
Customer Support
10.1%
Onboarding
6.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 6.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • •Built from a negative-review share of 22.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5★
72.5%
4★
4.8%
3★
8.3%
2★
4.0%
1★
10.3%

Based on 600 analyzed reviews. Sentiment is improving: 20.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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