Customereye

Express parking Heathrow

Automotive & Mobilitywww.expressparking.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 264 days (about 23 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

33/100
−1.5 vs. last month1.30 ★ average rating · 200 reviews
33/100 from 200 reviews over 10 months, moderate confidence.

Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026

Score

33.1

Industry average 62.9

29.8 below average

Rating

1.30

Industry average 4.28

2.98 below average

Reply rate

—

Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1696of 1794 ranked in Automotive & Mobility
Top 95% · Bottom Tierup 185 from last month
#1 (best)#1794 (worst)
#1694Peer
#1695Peer
#1696This company
#1697Peer
#1698Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

21% of reviews positive, 79% negative

21%
positive
  • Positive21%
  • Neutral1%
  • Negative79%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Response Speed
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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