Appliances & Home Electronics • United Kingdomwww.etcelectrical.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,199 days (about 2.5 per month). Busiest month: 15% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
62.8
Industry average 59.5
3.3 above average
Rating
4.45
Industry average 4.02
0.43 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering September 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 8% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 72.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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