Customereye

Engineering Real Results

Schools & Academic Education • United Kingdomwww.errltd.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 367 days (about 17 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

66/100
−8.3 vs. last month3.82 ★ average rating · 200 reviews
66/100 from 200 reviews over 13 months, moderate confidence.

Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026

Score

65.9

Industry average 69.6

3.7 below average

Rating

3.82

Industry average 4.54

0.72 below average

Reply rate

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Industry average 38.9%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#587of 1012 ranked in Schools & Academic Education
Top 58% · Mid Packup 134 from last month
#1 (best)#1012 (worst)
#585Peer
#586Peer
#587This company
#588Peer
#589Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Pricing
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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