Based on public reviews and response behavior.
1,497 days of reviews, with a sparse monthly review flow. Busiest month: 22% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Professional Services average: score 65.9, rating 4.34 stars, reply rate 45.2%, over 1,157 ranked companies · benchmark 5 Nov 2026
Score
43.9
Industry average 65.9
22.0 below average
Rating
2.61
Industry average 4.34
1.73 below average
Reply rate
—
Industry average 45.2%
not measured
Not ranked
no reviews in the last 12 months
45% of reviews positive, 55% negative
Covering September 2021, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Professional Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.670 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.889). Review the worst months in the trend data to identify specific operational or product issues.
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