Based on public reviews and response behavior.
56 reviews over 1,362 days (about 1.3 per month). Busiest month: 13% of reviews. Languages: en 100%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026
Score
54.5
Industry average 67.9
13.4 below average
Rating
4.50
Industry average 4.44
0.06 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 56 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,830 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.530 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.809). Review the worst months in the trend data to identify specific operational or product issues.
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