Customereye

Electronicsfirst

Software & Web Serviceswww.electronicsfirst.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

56 reviews over 3,490 days (about 0.5 per month). Busiest month: 5% of reviews. Languages: en 96%, da 2%, es 2%.

Overall Score

30/100
Short observation window (3490 days)
−66.7 vs. last month2.82 ★ average rating · 56 reviews
30/100 from 56 reviews over 3 months, limited confidence. trend not shown: window under six months.

Software & Web Services average: score 61.3, rating 4.11 stars, reply rate 34.4%, over 3,244 ranked companies · benchmark 23 Oct 2026

Score

29.7

Industry average 61.3

31.6 below average

Rating

2.82

Industry average 4.11

1.29 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#3100of 3244 ranked in Software & Web Services
Top 96% · Bottom Tierdown 228 from last month
#1 (best)#3244 (worst)
#3098Peer
#3099Peer
#3100This company
#3101Peer
#3102Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

36% of reviews positive, 64% negative

36%
positive
  • Positive36%
  • Neutral0%
  • Negative64%

Sentiment Balance

Covering May 2022 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Loyalty
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Pricing
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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