Appliances & Home Electronics • United Kingdomwww.electricalsupplies.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 2,138 days (about 1.4 per month). Busiest month: 16% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
60.8
Industry average 59.5
1.3 above average
Rating
3.85
Industry average 4.02
0.17 below average
Reply rate
—
Industry average 35.3%
not measured
Not ranked
no reviews in the last 12 months
59% of reviews positive, 39% negative
Covering July 2020 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 45 mentions with a sentiment score of 72.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.