elbec garden buildings

Home & Living • United Kingdomwww.elbecgardenbuildings.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+13.3 vs. last month3.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#566of 675

Top 84% · Bottom Tier

#1 (best)#675 (worst)

#564Peer

#565Peer

#566This company

#567Peer

#568Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%

positive

Positive67%
Neutral2%
Negative32%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.1%

Product Quality

18.0%

Customer Support

14.9%

Onboarding

9.2%

Pricing

8.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Response Speed, making up 7.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 30.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

59.3%

4★

11.5%

3★

10.2%

2★

4.8%

1★

14.2%

Based on 600 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 62.5% in the three months before that.

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