EFaucets

Home & Living • United Stateswww.efaucets.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#555of 675

Top 82% · Bottom Tier

#1 (best)#675 (worst)

#553Peer

#554Peer

#555This company

#556Peer

#557Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%

positive

Positive66%
Neutral1%
Negative33%

Sentiment Balance

Covering December 2019 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.4%

Product Quality

14.5%

Customer Support

12.5%

Response Speed

12.4%

Loyalty

12.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 5.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 32.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

71.3%

4★

7.0%

3★

5.3%

2★

5.3%

1★

11.0%

Based on 600 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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