Customereye

Edinburgh Bicycle Co-op

Automotive & Mobilitywww.edinburghbicycle.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 740 days (about 4.1 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

64/100
4.19 ★ average rating · 100 reviews
64/100 from 100 reviews over 12 months, moderate confidence.

Automotive & Mobility average: score 63.3, rating 4.29 stars, reply rate 41.3%, over 1,998 ranked companies · benchmark 11 Oct 2026

Score

64.3

Industry average 63.3

1.0 above average

Rating

4.19

Industry average 4.29

0.10 below average

Reply rate

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Industry average 41.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1000of 1998 ranked in Automotive & Mobility
Top 50% · Mid Pack
#1 (best)#1998 (worst)
#998Peer
#999Peer
#1000This company
#1001Peer
#1002Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering October 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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