Customereye

Dyson UK

Appliances & Home Electronicswww.dyson.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 74 days (about 82 per month). Busiest month: 41% of reviews. Languages: en 100%, fr 1%.

Overall Score

18/100
Short observation window (74 days)
−3.6 vs. last month1.25 ★ average rating · 200 reviews
18/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026

Score

18.0

Industry average 59.5

41.5 below average

Rating

1.25

Industry average 4.02

2.77 below average

Reply rate

—

Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#866of 886 ranked in Appliances & Home Electronics
Top 98% · Bottom Tierup 374 from last month
#1 (best)#886 (worst)
#864Peer
#865Peer
#866This company
#867Peer
#868Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

21% of reviews positive, 79% negative

21%
positive
  • Positive21%
  • Neutral1%
  • Negative79%

Sentiment Balance

Covering October 2026 — 82 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 81% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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