Based on public reviews and response behavior.
100 reviews over 1,826 days (about 1.7 per month). Busiest month: 9% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 57.9, rating 3.92 stars, reply rate 32.5%, over 1,123 ranked companies · benchmark 23 Oct 2026
Score
19.0
Industry average 57.9
38.9 below average
Rating
1.55
Industry average 3.92
2.37 below average
Reply rate
—
Industry average 32.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 84% negative
Covering September 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,123 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.455 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 19.0 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 47, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99