driveJohnson's

Schools & Academic Education • United Kingdomwww.drivejohnsons.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

+4.2 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#11of 203

Top 5% · Top Tier

#1 (best)#203 (worst)

#9Peer

#10Peer

#11This company

#12Peer

#13Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%

positive

Positive94%
Neutral1%
Negative6%

Sentiment Balance

Covering November 2024 — 81 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 3% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

25.4%

Customer Support

21.7%

Product Quality

19.4%

Onboarding

13.8%

Pricing

8.4%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 1.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 8.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.3%

4★

1.2%

3★

0.2%

2★

0.3%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.9% of reviews in the last three months were positive, compared with 95.5% in the three months before that.

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