Customereye

Dolls Kill

General Retail & Marketplaces • United Stateswww.dollskill.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
+60.0 vs. last month4.09 ★ average rating · 893 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#250of 359
Top 70% · Mid Pack
#1 (best)#359 (worst)
#248Peer
#249Peer
#250This company
#251Peer
#252Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 886 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.5%
Loyalty
15.1%
Delivery Shipping
14.2%
Product Quality
12.6%
Response Speed
11.4%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 7.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 27.5% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
69.0%
4
6.4%
3
5.2%
2
3.4%
1
16.1%

Based on 893 analyzed reviews. Sentiment is holding steady: 90.9% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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