Based on public reviews and response behavior.
69 reviews over 1,247 days (about 1.7 per month). Busiest month: 13% of reviews. Languages: en 96%, ar 1%, de 1%.
General Retail & Marketplaces average: score 62.7, rating 4.22 stars, reply rate 35.3%, over 3,004 ranked companies · benchmark 15 Oct 2026
Score
47.8
Industry average 62.7
14.9 below average
Rating
2.81
Industry average 4.22
1.41 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 53% negative
Covering July 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 69 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,004 ranked companies in General Retail & Marketplaces (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.463 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.8 sits in the bottom quarter of about 3,000 ranked General Retail & Marketplaces companies (25th percentile: 53, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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