Based on public reviews and response behavior.
100 reviews over 609 days (about 5 per month). Busiest month: 18% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.6, rating 4.46 stars, reply rate 35.2%, over 197 ranked companies · benchmark 30 Oct 2026
Score
87.4
Industry average 66.6
20.8 above average
Rating
4.71
Industry average 4.46
0.25 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 197 ranked companies in Veterinary & Pet Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 87.4 places the company in the top quarter of about 200 ranked Veterinary & Pet Services companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 82% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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