Digital Save

Computers & Hardware • United Kingdomwww.digitalsave.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

+23.1 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#17of 127

Top 13% · Top Tier

#1 (best)#127 (worst)

#15Peer

#16Peer

#17This company

#18Peer

#19Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral2%
Negative21%

Sentiment Balance

Covering January 2023 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.7%

Product Quality

16.0%

Response Speed

15.6%

Pricing

12.7%

Customer Support

12.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.5%

4★

2.5%

3★

0.8%

2★

0.5%

1★

1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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