Customereye

Raycon

Computers & Hardware • United Statesrayconglobal.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,028 days (about 18 per month). Busiest month: 6% of reviews.

Overall Score

52/100
−9.8 vs. last month4.26 ★ average rating · 600 reviews
52/100 from 600 reviews over 35 months, high confidence.

Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026

Score

51.8

Industry average 57.2

5.4 below average

Rating

4.26

Industry average 4.28

0.02 below average

Reply rate

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Industry average 30.4%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#162of 247 ranked in Computers & Hardware
Top 66% · Mid Pack
#1 (best)#247 (worst)
#160Peer
#161Peer
#162This company
#163Peer
#164Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 25% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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