Based on public reviews and response behavior.
Among fully-analyzed Food & Dining companies
71% of reviews positive, 27% negative
Covering April 2023 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2023.
Sentiment has been improving over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 76.8% in the three months before that.
