Customereye

Direct Global

Energy & Utilitieswww.dbsne.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 265 days (about 11 per month). Busiest month: 19% of reviews. Languages: en 98%, unknown 2%.

Overall Score

53/100
−46.4 vs. last month4.63 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#466of 643
Top 72% · Mid Pack
#1 (best)#643 (worst)
#464Peer
#465Peer
#466This company
#467Peer
#468Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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