Based on public reviews and response behavior.
20 days of reviews, with a steady monthly review flow. Busiest month: 99% of reviews — one month dominates this sample. Languages: en 92%, unknown 6%, ca 1%.
Energy & Utilities average: score 66.0, rating 4.25 stars, reply rate 51.0%, over 506 ranked companies · benchmark 5 Nov 2026
Score
71.6
Industry average 66.0
5.6 above average
Rating
4.50
Industry average 4.25
0.25 above average
Reply rate
—
Industry average 51.0%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 506 ranked companies in Energy & Utilities (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 73 mentions with a sentiment score of 83.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
