Based on public reviews and response behavior.
152 reviews over 370 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
79.3
Industry average 70.0
9.3 above average
Rating
3.68
Industry average 4.51
0.83 below average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 31% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 152 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Legal & Compliance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.334 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 79.3 places the company in the top quarter of about 1,100 ranked Legal & Compliance companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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