Customereye

Jackson Lees

Legal & Compliance • United Kingdomjacksonlees.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,129 days (about 1.4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

79/100
4.02 ★ average rating · 100 reviews
79/100 from 100 reviews over 9 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

79.3

Industry average 70.0

9.3 above average

Rating

4.02

Industry average 4.51

0.49 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#249of 1072 ranked in Legal & Compliance
Top 23% · Top Tier
#1 (best)#1072 (worst)
#247Peer
#248Peer
#249This company
#250Peer
#251Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative23%

Sentiment Balance

Covering March 2025 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Product Quality
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Response Speed
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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