Based on public reviews and response behavior.
100 reviews over 1,861 days (about 1.6 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 98%, de 1%, it 1%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
50.8
Industry average 64.5
13.7 below average
Rating
4.14
Industry average 4.25
0.11 below average
Reply rate
—
Industry average 38.3%
not measured
Not ranked
no reviews in the last 12 months
75% of reviews positive, 24% negative
Covering October 2014 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 77.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
