Customereye

Spartoo.co.uk

Apparel & Fashion • United Kingdomwww.spartoo.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 769 days (about 4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

51/100
3.56 ★ average rating · 100 reviews
51/100 from 100 reviews over 16 months, moderate confidence.

Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026

Score

50.7

Industry average 64.5

13.8 below average

Rating

3.56

Industry average 4.25

0.69 below average

Reply rate

—

Industry average 38.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2001of 2361 ranked in Apparel & Fashion
Top 85% · Bottom Tier
#1 (best)#2361 (worst)
#1999Peer
#2000Peer
#2001This company
#2002Peer
#2003Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Pricing
Hidden
Product Quality
Hidden
Loyalty
Hidden
Customer Support
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Apparel & Fashion