Based on public reviews and response behavior.
200 reviews over 38 days (about 160 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 100%.
Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026
Score
46.9
Industry average 68.2
21.3 below average
Rating
4.24
Industry average 4.53
0.29 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering September 2026 — 39 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 49% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,644 ranked companies in Construction & Industrial (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.136 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.9 sits in the bottom quarter of about 1,600 ranked Construction & Industrial companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
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