Construction & Industrial • United Kingdomwww.coversmerchants.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 734 days (about 25 per month). Busiest month: 8% of reviews.
Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.2%, over 2,119 ranked companies · benchmark 13 Oct 2026
Score
50.8
Industry average 66.3
15.5 below average
Rating
4.60
Industry average 4.55
0.05 above average
Reply rate
—
Industry average 45.2%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering November 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,119 ranked companies in Construction & Industrial (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.271). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 50.8 sits in the bottom quarter of about 2,100 ranked Construction & Industrial companies (25th percentile: 55, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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