Software & Web Services • United Kingdomwww.countybroadband.co.uk
Review data last updated .
Based on public reviews and response behavior.
101 reviews over 343 days (about 9 per month). Busiest month: 29% of reviews. Languages: en 100%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 3 Nov 2026
Score
53.7
Industry average 60.0
6.3 below average
Rating
3.88
Industry average 4.01
0.13 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 101 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,440 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.337). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 74.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
