Based on public reviews and response behavior.
200 reviews over 181 days (about 34 per month). Busiest month: 21% of reviews. Languages: en 98%, es 2%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
53.9
Industry average 64.6
10.7 below average
Rating
1.76
Industry average 4.29
2.53 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
22% of reviews positive, 77% negative
Covering October 2026 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 87% negative and 3% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.461 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 53.9 sits in the bottom quarter of about 2,400 ranked General Retail & Marketplaces companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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