Home & Living • United Kingdomwww.coal-drop.co.uk
Review data last updated .
Based on public reviews and response behavior.
115 reviews over 342 days (about 10 per month). Busiest month: 14% of reviews. Languages: en 96%, unknown 3%, fr 2%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
87.6
Industry average 67.9
19.7 above average
Rating
4.91
Industry average 4.44
0.47 above average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Share of theme mentions
Themes from the 115 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.102). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 87.6 places the company in the top quarter of about 5,400 ranked Home & Living companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99
