Customereye

Clearview Home Improvements

Construction & Industrial • United Kingdomwww.clearviewhome.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
4.14 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#55of 404
Top 14% · Top Tier
#1 (best)#404 (worst)
#53Peer
#54Peer
#55This company
#56Peer
#57Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 25% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.1%
Loyalty
17.2%
Product Quality
16.9%
Communication
9.0%
Response Speed
8.9%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 9.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 18.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
71.7%
4
6.8%
3
2.5%
2
2.3%
1
16.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 82.6% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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