Clarkes of Walsham

Construction & Industrial • United Kingdomwww.clarkesofwalsham.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−3.7 vs. last month4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#185of 404

Top 46% · Upper Half

#1 (best)#404 (worst)

#183Peer

#184Peer

#185This company

#186Peer

#187Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 12% negative

86%

positive

Positive86%
Neutral3%
Negative12%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.7%

Customer Support

19.8%

Product Quality

16.9%

Pricing

10.1%

Response Speed

9.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.5%

4★

5.7%

3★

1.0%

2★

0.0%

1★

0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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