Based on public reviews and response behavior.
100 reviews over 1,051 days (about 2.9 per month). Busiest month: 23% of reviews. Languages: en 56%, de 16%, unknown 14%.
These figures describe an earlier period, not the last 12 months.
Vaping & Smoking Alternatives average: score 63.2, rating 4.51 stars, reply rate 31.0%, over 497 ranked companies · benchmark 30 Oct 2026
Score
55.4
Industry average 63.2
7.8 below average
Rating
4.62
Industry average 4.51
0.11 above average
Reply rate
—
Industry average 31.0%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 15% negative
Covering March 2020 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 497 ranked companies in Vaping & Smoking Alternatives (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.409). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
