Based on public reviews and response behavior.
171 reviews over 394 days (about 13 per month). Busiest month: 14% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 11 Oct 2026
Score
87.3
Industry average 65.8
21.5 above average
Rating
4.53
Industry average 4.19
0.34 above average
Reply rate
—
Industry average 42.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 18% negative
Covering September 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.
Share of theme mentions
Themes extracted from 171 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 59 ranked companies in Taxis & Public Transport (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.143 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 87.3 places the company in the top quarter of about 60 ranked Taxis & Public Transport companies (75th percentile: 80). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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