Customereye

Cheaptickets

Flight & Hotel Bookingwww.cheaptickets.com

Review data last updated .

Based on public reviews and response behavior.

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169 reviews over 4,436 days (about 1.2 per month). Busiest month: 7% of reviews. Languages: en 80%, nl 14%, de 5%.

Overall Score

24/100
1.68 ★ average rating · 169 reviews
24/100 from 169 reviews over 21 months, moderate confidence.

Flight & Hotel Booking average: score 60.9, rating 4.25 stars, reply rate 44.1%, over 400 ranked companies · benchmark 16 Sept 2026

Score24.4vs 60.936.5Rating1.68vs 4.252.57Reply ratevs 44.1%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#394of 400 ranked in Flight & Hotel Booking
Top 99% · Bottom Tier
#1 (best)#400 (worst)
#392Peer
#393Peer
#394This company
#395Peer
#396Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

24% of reviews positive, 73% negative

24%
positive
  • Positive24%
  • Neutral3%
  • Negative73%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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