Based on public reviews and response behavior.
600 reviews over 1,737 days (about 11 per month). Busiest month: 8% of reviews.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
63.8
Industry average 66.9
3.1 below average
Rating
4.37
Industry average 4.46
0.09 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering August 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.179). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 1% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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