Customereye

Capgroup Int

Lending & Consumer Financewww.capgroupint.com

Review data last updated .

Based on public reviews and response behavior.

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85 reviews over 1,819 days (about 1.4 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

59/100
4.58 ★ average rating · 85 reviews
59/100 from 85 reviews over 12 months, limited confidence.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026

Score

58.6

Industry average 69.4

10.8 below average

Rating

4.58

Industry average 4.55

0.03 above average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1858of 2381 ranked in Lending & Consumer Finance
Top 78% · Bottom Tier
#1 (best)#2381 (worst)
#1856Peer
#1857Peer
#1858This company
#1859Peer
#1860Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

89% of reviews positive, 8% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative8%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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