Based on public reviews and response behavior.
600 reviews over 22 days (about 830 per month). Busiest month: 83% of reviews — one month dominates this sample.
Printing & Signage average: score 66.5, rating 4.64 stars, reply rate 38.6%, over 884 ranked companies · benchmark 10 Oct 2026
Score
51.2
Industry average 66.5
15.3 below average
Rating
4.63
Industry average 4.64
in line with average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering December 2024 — 496 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 17% negative and 3% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 884 ranked companies in Printing & Signage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.221). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 51.2 sits in the bottom quarter of about 900 ranked Printing & Signage companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99