Customereye

Canopy Airport Parking

Automotive & Mobility • United Stateswww.canopyairportparking.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

43/100
+80.0 vs. last month3.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#202of 265
Top 76% · Bottom Tier
#1 (best)#265 (worst)
#200Peer
#201Peer
#202This company
#203Peer
#204Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 36% negative

61%
positive
  • Positive61%
  • Neutral3%
  • Negative36%

Sentiment Balance

Covering December 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
20.1%
Loyalty
19.3%
Customer Support
17.7%
Product Quality
12.5%
Onboarding
9.2%

Most feedback concerns Response Speed.

The most common complaint theme is Response Speed, making up 20.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100
67/100
signal score
  • •Built from a negative-review share of 44.0% across this company's analyzed reviews.
  • •4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5★
51.5%
4★
15.0%
3★
16.7%
2★
7.5%
1★
9.3%

Based on 600 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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