camping-online Ltd

Hobbies & Arts • United Kingdomwww.camping-online.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−33.3 vs. last month3.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#232of 467

Top 50% · Upper Half

#1 (best)#467 (worst)

#230Peer

#231Peer

#232This company

#233Peer

#234Peer

Overall Customer Sentiment

Above Average

60% of reviews positive, 39% negative

60%

positive

Positive60%
Neutral2%
Negative39%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.8%

Customer Support

14.7%

Response Speed

13.4%

Product Quality

11.5%

Pricing

10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 43.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

63.0%

4★

6.5%

3★

3.2%

2★

3.7%

1★

23.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.2% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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